I always encourage them to take that time to see the world, go to other Apple stores. You're young, you're single, you're mobile. Q: What's your perspective on the work/life balance? How do you manage those pressures?Ī: To me it's all about the choices that we make.
The onus is on every one of us, to thyself be true. That is core to Apple's values - it's one of the reasons I came here.
On any type of assault or discrimination I think we've come a long way. And I think every one of us has to be strong. Q: In light of the Harvey Weinstein revelations and the #MeToo movement, what is the expectation you have for your male colleague executives to take the lead in curbing sexual harassment in the workplace?Ī: Zero tolerance. We've been doing about 30 a year for the last couple of years. So as they come up across the state, we're looking case-by-case. And at the same, yes, we are investing in what we call our classic stores and as leases expire, we are looking to replace as many as we possibly can every single year. We are absolutely putting Chicago-type locations in the top cities in the world. Q: Do you have plans for other Chicago-area stores?Ī: We have about 100 (stores worldwide) that have the new store design. What drives traffic? What builds loyalty? What inspires consumers to go further with their products? That's not how the customer shops and behaves. I don't think it's healthy for retailers today to just micro everything by channel. We look at it in terms of total retail, we don't break it down. Q: What kind of goals have you set for yourself and the company with this new bricks-and-mortar retail experience?Ī: You know it's funny. Are you working on any new products?Ī: I think we have a lot of products in the pipeline that we can't wait for. Q: What about critics who look at your sales and say the stores are great, but Apple is going to have to work something else out, namely exciting customers with new products.
It's a wide-ranging group of interesting people. It's for the city of Chicago, that's why we're doing this, so most everyone we've invited are businesses, politicians, up-and-coming young artists, app developers that are in our ecosystem, photographers.
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